So, yes you can have a bad experience here if you don't know what to ask when making the reservation. However, Hidden Mountain should have told the owners to maintain the place or you will be taken off the rental program (for those who don't know, these cabins are owned by individuals and the rental place takes the reservations and they charge 40% to do so). Mine was new in 1995 and was beautiful, but at the same time they had cabins that were very old and had not been kept up (that's the owners responsibility not Hidden Mountains). I have stayed at Hidden Mountain several times, as a matter of fact I used to own one of the cabins for rental. For all hiker's beware of trails with old hot water heaters laying to keep vehicles out. The cabin was terrible and so was how management handled the situation for the money it wasn't worth it. She didn't never offer us a different cabin nor did she give us any of our money back. We spoke to management when we left a girl named "Megan" who said "we will talk to the owners and let them know so it can be fixed". This cabin was horrible and I can clearly say "I will not be back to Hidden Mountains" speaking as a long time visitor. Even though it said it in the papers we got when we checked in. This cabin was clearly not inspected like it supposed to have been. One of the light fixtures was broke, a screen on the outside window was falling out, and the faucet in one of the bathrooms was loose and about to fall out. For $200 a night you should have the basic neccesities like hot water and a dryer forget the luxuries. I had to hang towels on doors to get them to dry. Besides not having hot water, the dryer didn't work, one of the outlet's in the wall didn't have a cover and my small baby could of got electricuted.
Everyone's time is precious and managment did not care that there was a problem or that we were delayed and angry. So we lost time on our vaction waiting to take a shower. We were furious because it needed to be fixed and they said " pilot's sometimes go out" but not 3 times!!!!!!! We had to wait at least 45minutes for the water to re-heat before we could take a shower. All management could say was "we haven't had no trouble with this cabin since your family has stayed in it".
First we didnt have hot water 3 of the 4 nights we stayed there, pilot kept going out. My family and I resently stayed at Hidden Mountains in cabin 4049 titled "Above and Beyond" it was beyond terrible. Me and my family have stayed at Hidden Mountain Resorts for many years. One of the light fixtures was broke, a screen on the outside window was falling out, and the faucet in one of the bathrooms was loose and about to fall.
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